Compile and prepare internship statistics and management reports to support reporting requirements for the Ministry of Education (MOE), TP Management and other relevant stakeholders.
Develop and maintain communication materials and digital platforms to support stakeholder engagement, change management, and dissemination of information.
Support the testing, user acceptance testing (UAT), implementation and post-implementation support of new SIP systems and digital solutions.
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Escalate complex or high-value prospect engagements to the Inside Sales Pioneer or appropriate senior sales personnel for strategic oversight.
Manage inbound enquiry calls and Whatsapp communications, ensuring appropriate routing or effective closure in accordance with established protocols.
Maintain accurate and comprehensive records of call outcomes, client particulars, and scheduled follow-up actions within the CRM system or designed tracking spreadsheet.
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