Escalate, when necessary, in accordance to escalation matrix
Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems.
Coordinate and work with third-party suppliers or other contractors to identify the causes of issues e.g. hardware, software, network problems and etc. that may affect the proper functioning of the System.
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Lead the Market Data category at Group level, establishing governance frameworks, controls, and operating models to enable enterprise-wide visibility over contracts, entitlements, and usage
In parallel, the role operates within the IT Software strategic sourcing function, leading end-to-end sourcing initiatives and commercial negotiations in close partnership with Technology and business stakeholders to deliver cost-effective and compliant outcomes.
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ManageWindows 10& 11, MS Office Applications, network connections, printer mapping etc.
Manage email message configuration and troubleshooting issues for Outlook.
Must be able to troubleshoot laptop or PC problems down to the board level, set up peripherals, connect devices to the network, and install/replace various hardware components, hard drives, etc.
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Responsibility for the introduction, implementation, and continuous development of a methodology to ensure IT security requirements
Participation in the development of new solutions in the IT security environment and conducting security assessments for new or existing security solutions
Consulting and support for IT product groups and other Evonik units on information security matters, as well as guidance and consulting for IT projects in this context
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RESPONSIBILITYDrive product success by bringing the product to users• Partner with product manager and designers to conduct user Interviews.• Partner with product manager to run sprint plannings, scrums, retrospectives.• Track and manage development pace to ensure timely delivery.• Conduct and support thorough systems, users, and security tests pre-release.• Run user education campaigns to drive product adoption post-release.• Provide product support and work with product/engineering to identify and fix bugs.EXPERIENCE AND SKILLS NEEDED• Experience in building digital products.• Proven track record of delivering effective products with limited resources.• End to end experience working with product team to build products.• Strong written and verbal communication skills, including documentation, minute taking and technical writing.• Highly meticulous and tenacious, follows up with things to closure.• Ability to work effectively and independently under pressure and prioritize effectively to meet tight deadlines.• Certifications like Scrum Master, Product Owner, Business Analysis Professional are a plus.• Computer science, product management related degrees or diplomas are a plus.• Experience with platforms like Confluence, JIRA, Balsamiq are a plus.
Translate product strategy into actionable deliverables such as user stories, process diagrams, acceptance criteria, and traceable requirements documentation.
Lead coordination efforts in implementing the new Global EMS platform, working closely with external vendors, IT teams, and control functions to ensure timely and compliant delivery.
Demonstrate in-depth knowledge of order routing, order execution, and full trade lifecycle events within electronic trading environments.
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Serve as the escalation point for high-impact incidents and lead Major Incident Management, including formal declaration and activation of the Major Incident Team (War Room/Virtual Command Centre).
Coordinate resolution/recovery efforts, ensuring efficient resource use and clear stakeholder communication.
Update and maintain accurate and detailed incident records in the ITSM tool, capturing key events, decisions, and actions.
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1 year of experience short-listing applicants and negotiating compensation packages.
Ability to grow customer relationship management, provide consultative skills, and work in a team environment.
Excellent organizational skills with attention to detail, along with excellent communication skills, and the ability to take initiative and build relationships.
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