Basic laboratory techniques
Microsoft Office (Word
Excel
PowerPoint)
Good analytical and problem-solving skills
Attention to detail
Good communication and teamwork
Time management
Positive attitude and willingness to learn
Preferred Knowledge
Cosmetic formulation (preferred)
GMP (Good Manufacturing Practice)
Laboratory safety practices
Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints within the CRM system.
Collaborate with internal teams, including sales and technical support, to ensure a seamless customer experience and to identify opportunities for service improvement.
Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and follow-up.
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