Other duties and assignments as instructed by superiors from time to time.
To comply to all requirements of ISO (inclusive of all standards approved by the Management) and to adhere to general safety practices, standard operating procedure, work instructions, policies and guidelines provided by the company.
Provide technical support to end-users for hardware, software, and network-related issues, while also monitoring and controlling user access, security permissions, and server access in accordance with cybersecurity policies and best practices.
Set up, configure, and maintain user accounts, workstations, and IT peripherals.
Ensure proper data backup and system recovery processes are in place.
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We are looking for an IT Technician who enjoys solving complex technical problems, leading by example, and working directly with teams across the organization to resolve issues quickly.
The role involves providing technical support for production systems, ensuring minimal downtime, and maintaining smooth IT operations in a 24x7 manufacturing environment.