Collaborate with marketing, content, and customer service teams to improve customer experience.
Analyze sales data and customer insights to identify growth opportunities.
Are you passionate about online business and eager to grow your career in the fast-paced world of e-commerce? Join our team as an E-commerce Executive and play a key role in driving our digital sales growth across leading platforms like Shopee, Lazada, Shopify, and more!
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Perform all tasks associated with proper and timely administration of open orders to meet contract obligations.
Follow up on orders’ delivery shipment schedules and act as liaison person with internal functional teams and customers to assure timely and efficient administration of orders.
Communicate and support customer query relating to orders and sales.
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Key Responsibilities Coordinate order entry and tracking processes. Resolve order-related issues with internal teams. Communicate with customers regarding order status.
Maintain accurate records and update systems. Support reporting and process improvement initiatives. Skills & Qualifications Typically requires advanced vocational training (or equivalent experience) and several years of relevant work experience to carry out the role.
Strong coordination and communication skills. Experience in order processing or logistics. Proficiency in Microsoft Office and ERP tools.
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