To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
To maintain documentation according to firm standards, best practices, and standard operating procedures
To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
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To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
To maintain documentation according to firm standards, best practices, and standard operating procedures
To fully comply with and adhere to all the standard AMS process & procedures that are developed, and client’s IT policies that applies.
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- Serve as the trusted advisor and technical point of contact for assigned customers.
- Build and maintain strong relationships with key stakeholders, understanding their technical architectures and requirements, their business objectives, and challenges.
- Provide technical guidance, best practices, and solution recommendations to help customers maximize the value of TiDB products and services.
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Database Design & Recommendations: Review database schema and query design, and propose recommendations to improve indexing, query efficiency, and overall database performance.
Upgrades & Migrations: Plan and execute database version upgrades, patching, and migrations (including cross-engine or cross-environment migrations) with minimal downtime and clear rollback plans.
Backup & Restoration: Own backup strategy, retention, and restoration testing across managed database services, ensuring recovery objectives (RPO/RTO) are consistently met.
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This on-call rotation includes DBA’s from USA and Spain to help provide 24 by 7 coverage, and to ensure thatat least 1 DBA is always on-site/on-line from each shift.
This position is a hybrid remote position (must be in office at least 3 times per week) and will be in the USA DBA second shift (from 7AM to 4PM Malaysia time) with a rotating on-call weekend Standby schedule during the same period of 7AM to 4PM Malaysia time
At least 4 years experience as a Microsoft SQL Server DBA in SQL Server 2016 and above
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Develop and maintain engineering standards, operational governance, technical documentation, and best practices across the Database Engineering organization.
Drive platform standardization, automation, observability, and engineering excellence to improve service quality and operational efficiency.
Strong familiarity and experience with solution design and delivery using cloud platforms like AWS, Azure.
Experience to handle scalable projects with complex integration requirements, with the ability to architect or explain complex systems interactions including data flows, common interfaces, APis and other methods.
Ability to work independently as well as part of a team, with strong communication and collaboration skills.
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Maintain vendor master records, performing independent background verifications for new vendor creation or updates to payment details to prevent fraud.
Verify incoming invoices for full compliance with Malaysian Sales and Service Tax (SST) and LHDN e-Invoicing standards (including UIN validation via MyInvois portal).
Assist in generating self-billed e-invoices for imported services and cross-border transactions.
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