What You'll Do: Provide technical support for daily operational activities️ Troubleshoot and resolve system or application issues promptly Monitor system performance and escalate incidents as required Collaborate with cross-functional teams to implement solutions Maintain clear documentation of processes and resolutions
Coordinate with internal teams, service providers, technical teams, finance, procurement and other stakeholders to ensure timely resolution of operational matters.
Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.
Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.