Facilitate and monitor the implementation of HSE Management System, BlueScope Limited HSE Management System, Code of Practices, Audits (Internal and External Auditors), Unsafe Act and Unsafe Condition reporting (SOR) and others related HSE standard.
To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
You will also identify gaps in workflows, SOPs and operational processes, recommend practical improvements, and coordinate their implementation with stakeholders.
Analyse product performance through data analysis, user behaviour tracking, and operational metrics to identify improvement opportunities and inform product roadmap decisions
Understand Marriott’s Programs & Services. Assist with the Annual Initiatives Review. Also assist other departments to better understand Marriott’s Affiliation models and assist them with developing cost models and approaches for new brands as they are added to the Continent.
Evaluate existing processes, relationships, and systems to proactively identify opportunities for strategic improvement, automation, and growth within HRT’s PostTrade functions
Own people management processes such as pulse checks, 1:1 check-ins, organisational effectiveness surveys and 360-degree feedback — synthesising feedback and reporting takeaways to leadership.