Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
As a Senior Partner Operations Manager, you'll own the operational strategy and execution for a portfolio of high-value enterprise partners on Wise Platform - driving continuous improvement in their payments’ experience, so partners stay operationally stable and ready to grow.
We are an established Singapore recruitment company with approximately 20 years of operating history. We are looking for an experienced, proactive manager to grow our business, strengthen existing client relationships, and take charge of daily operations.
Partner with Account Managers to drive retention targets by improving transfer success, reducing operational issues, lowering contact rates, and enhancing overall partnership scalability. To do this - we expect you to use data insights to track performance, proactively addressing risks, and implementing initiatives that improve key retention metrics, ensuring long-term partner satisfaction and minimising churn.
Coach team leads and senior analysts on case decision quality, investigative rigour and escalation judgment. Build a bench of leaders within the team, not just individual contributors.
Work closely with key stakeholders (Merchandising, Marketing, Retail Performance, CRM, Training, Finance, Compliance and HR) to provide input on merchandise, retail operations, and strategic direction to achieve operational targets in productivity and store level variances, expenses and delivery of consistent store efficiency.
As Senior Affiliate Platform Operations Manager, you will own the day-to-day operational management of AffiliReach, Better Collective’s sub-affiliate platform.
As a Senior Partner Operations Manager, you'll own the operational strategy and execution for a portfolio of high-value enterprise partners on Wise Platform - driving continuous improvement in their payments’ experience, so partners stay operationally stable and ready to grow.
Provides oversight for technical support for NPI (New Product Introduction) or existing product by supervising and coaching the team in development studies, cleaning process development and qualification activities of products and processes, re-qualification activities and quality investigations.