Audit and verify floor workers' overtime records, allowances, and attendance logs prior to payroll processing.
Assist with preliminary show-cause documentation, and enforce statutory/policy guidelines across the floor.
Collaborate with team members to implement employee life cycle initiatives that improve the overall employee experience, including onboarding, development, and engagement strategies.
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Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
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The Public Education Executive (Operation) is a full-time, on-site position based in Petaling Jaya. The role supports the planning and implementation of public education, health screening, and awareness programmes related to kidney health and organ donation.
Key responsibilities include coordinating programmes and events, liaising with internal teams and external partners, managing logistics and budgets, preparing reports, and supporting educational activities. The role also involves engaging with the public, volunteers, healthcare professionals, and community organisations to support NKF’s outreach efforts.
Champion continuous improvement by leveraging data, industry benchmarks, and stakeholder feedback to evolve regional and country practices.
Own the forward-looking roadmap for these domains, anticipating where markets may face workforce, vendor, process, or performance constraints before they escalate.
Own end-to-end workforce optimization, including forecasting, capacity planning, and real-time service level management.
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Stakeholder alignment: Work closely across country leads and cross-functional teams to socialise, refine, and land seller programmes.
User growth initiatives: Support the end-to-end planning and execution of user growth initiatives for GrabMall, ensuring cross-functional alignment between Ops, Product, and relevant teams.
Ecosystem cross-selling: Contribute to strategies that convert the existing Grab user base into active GrabMall shoppers through high-context placements.
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Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
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To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
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Develop and continuously refine a multi-year (e.g. 3-year) AI strategy and roadmap for the COO division, aligned to the bank's Winning Together 2029 (WT29) strategy and broader group priorities.
Identify, evaluate, and prioritize AI use cases and opportunities across COO functions based on business value, feasibility and organizational readiness.
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Establish and monitor operational and financial KPIs, analyse performance data and provide actionable insights and recommendations to ensure targets are met and drive ongoing improvement.
Build, launch, and manage delivery hubs that provide scalable medical communications resourcing for global deliverables, including governance, SLAs, and workforce planning.
Govern enterprise project management and resource planning tools; drive automation and AI-enabled workflows to improve productivity, reduce manual effort and error.
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Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
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Support Retail Chemist Prescription Audit (RCPA) program enrollment and assist in cleansing Master Customer List (MCL) customer data to maintain accuracy and data integrity across systemsBuild and improve existing data processes and establish a virtual repository center to strengthen data management capabilities across the commercial team
Collaborate with the sales force and cross-functional teams to ensure data accuracy and alignment, and provide broader team support during absences or when assigned by managementAdministrative duties and coordination tasks as required
Bachelor's Degree in any discipline, with a preference for Data Analytics, Computer Science, or Business Administration
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Arrange booking and get booking confirmation from allocated carriers with correct service contract use. Be responsible for preparing and sending out orders to our customers, ensuring accuracy and timeliness.
Maintain high quality service and ensure all data, details are accurate insert in system and to internal/ external customer.
Be responsible for follow up and complete the assigned shipments, the daily work within the team, sales support, ensure the timely and proactive communication with customers and other related parties, stakeholders.
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