Provide constructive input to Process Owners / Team Leads / Operations Manager to optimize and improve Operations effectiveness
Understand the relationship of assigned processes to both upstream and downstream processes to guarantee clean data is delivered by eliminating the need for re-work from any Operations team
Delivers databases and outputs based on client specifications on time and at expected quality as well as engaging with stakeholders
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Foster cross-functional collaboration and learning: Maintain vital process documentation, knowledge bases, and learning paths. You proactively seek opportunities to align teams, support technology deployments (including hypercare and training), and provide cross-departmental advisory support
Prioritize stakeholder management: Establish strong, communicative relationships with key internal stakeholders, serving as an escalation board for IT, and regularly engaging with the Finance & Procurement community to understand and meet their evolving business needs
Uphold company standards: Perform your duties with high integrity, managing multiple open cases flexibly as business evolves, while strictly complying with Roche guidelines and SHE (Safety, Security, Health, and Environmental Protection) standards
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Handle customer inquiries, feedback, and complaints professionally and courteously, escalating issues to management when necessary to ensure a positive dining experience.
Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations, adhering to strict hygiene and sanitation standards.
Process payments accurately using the POS system, managing cash, credit card transactions, and providing correct change.
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Practice and comply with the Sime Darby Property Berhad's prevailing codes, standards and frameworks including but not limited to Code of Business conduct (COBC), Risk Management Framework, Standards of Quality, Environmental, Safety and Health (QESH) etc.
Landed & Strata Administration: Manage the process of land matters to issuance of titles ensuring alignment with township master plans. Ensure approval of land matters (Surrender & Re-alienation, Change of Express Conditions, etc.) and Strata Application (COB, SIFUS, CPSP, and STA). Ensure individual land title & Strata Title issuance for product launch and Vacant Possession. Manage on preparation of Management Approval Paper in relation to land matters payment and appointment of consultant. Covering Integrated Development.
Statutory Submissions: Manage regulatory applications for land use changes, subdivisions, and amalgamations in accordance with the National Land Code and State Land Rule.
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Build a measurable track record using KPI-driven reports that position you for regional operations responsibilities.
JobSummary
Ready to run operations that keep trade moving across borders? Working with us at KMR FREIGHT AND LOGISTICS SDN BHD means joining a hands-on logistics team that coordinates freight forwarding, customs clearance and cargo handling to keep businesses moving.
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