Strong experience in CRM and SAP operations and optimization; experience in manufacturing or industrial operations is preferred
Strong analytical and data-driven problem-solving skills, with the ability to independently conduct process diagnosis, gap analysis, and improvement design
Proven ability to lead cross-functional teams and deliver process optimization and digital improvement projects on time
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Ability to coach themselves and others through change by using various forums to engage and solicit constructive feedback. Displays the ability to transform feedback into efficiencies and knowledge
Leading a team and monitor team processing to ensure accuracy, timely execution and in compliance with accounting principles.
Contact point for Locations for any escalation for all R2R operational activities by providing solution to location promptly to resolve the issues and making sure that services provide are meeting service levels and quality.
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Build and grow high performing teams: acquire, develop, engage and retain extraordinary Talent. Set clear performance expectations and create a culture of empowerment and accountability to achieve results.
Deliver business results through insight and action: identify key insights and take fast, focused action to grow productivity and performance.
Lead change through positivity and a growth mindset: inspire a shared vision and purpose; influence thinking and behaviors of others through partnership and collaboration.
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Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope.
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Foster effective collaboration within regional and global HR networks to understand pain points, proactively contribute in proposing solutions, and work closely with relevant teams on their implementation. Consistent and high-quality service deliveries are expected in this senior role
Execute system data maintenance and business process activities in support of P&C business processes when necessary, especially if they are required by critical projects. Build, support, and guide appropriate process execution, ensuring all HR processes comply with statutory and audit requirements
Mandatory 3 or more years of project management experience in the HR field
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Provide administrative support to the Dean in the daily functioning of the faculty.
Manage student inquiries and concerns, ensuring a responsive and student-friendly approach.
Serve as the secretariat for Faculty meetings, including prepare notice of meeting, handling all aspects from meeting notices to follow-up on action items.
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Supports Global HR Centers of Excellence in system maintenance activities.
Advise HR and business partners on global HR systems and processes, and support the embedding of the new ways of working. Actively participate in the development and implementation of continuous improvement initiatives.
Provide guidance and advisory to first level support teams.
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You will adopt a data-driven approach to identify growth opportunities, working with Regional and Local Marketing teams to align on comprehensive marketing and CRM strategies and support new product launches.
You will be a Subject Matter Expert for the CRM team, engaging with key stakeholders to recommend best practices, experiment, scale up campaigns, and provide updates on CRM capabilities and priorities.
You will work with Creative and Product teams to ensure communications are on-brand and impactful by briefing communications for campaigns.
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