Operations Executive overseeing daily air freight operations, coordinating with vendors and stakeholders to ensure smooth cargo movement, SOP compliance, accurate documentation, and efficient shipment execution while supporting operational performance and continuous improvement initiatives.
Provide proactive support to sales team and respond to operations related requests such as quotation, exception deal management, historical account overview, billing corrections, etc.
Manage delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines
Provide prompt responses to customer enquiries, including conducting customer visits and understanding of customer requirements
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