Review the data requests; assess scope and impact, set urgency and priority levels, allocate resources, and manage stakeholder expectations with clear timelines and updates.
Maintain Operational Documentation: Accurately record shipment timestamps, ULD (Unit Load Device) positions, and flight manifests to ensure a "source of truth" for network tracking
Prepared, reviewed, and processed House Air Waybills (HAWB), Master Air Waybills (MAWB), manifests, billing documents, cost entries, shipment tracking records, and pre-alert documentation for overseas agents.
Oversee day to day HR shared services delivery: employee data management, onboarding/offboarding administration, HR helpdesk/query resolution, and letter/documentation issuance.