Platform Operations Engineer
- Key ResponsibilitiesIdentity and Access Management Design, implement, configure and maintain IAM solutions across theorganisation. Support the delivery, operation and continuous improvement of Whole-of-Government identity solutions used by government agencies andstakeholders. Configure and manage identity brokering and federation products, with afocus on the Microsoft ecosystem, including Active Directory, AD FS, PublicKey Infrastructure and Microsoft Entra ID. Implement and manage authentication and authorisation protocols, includingKerberos, SAML, OAuth and OpenID Connect. Use Microsoft Graph API to support identity administration, integration andautomation. Ensure the security, resilience, governance and compliance of identityplatfrom.Platform Automation and Operations Develop and maintain scripts, tools and automation to reduce operational toiland eliminate repetitive manual tasks. Build and maintain platform and deployment automation using appropriatescripting, configuration management and CI/CD practices. Apply DevSecOps principles to platform, identity and security automation. Support day-to-day operations, troubleshoot incidents and resolve IAM andplatform-related issues. Contribute to monitoring, documentation, testing, change management andoperational readiness activities.Collaboration and Stakeholder Engagement Work closely with team members to plan, deliver and support identity andautomation initiatives. Collaborate with cross-functional teams, government agencies, vendors andtechnology partners to resolve issues and deliver outcomes. Communicate technical matters clearly to both technical and non-technicalstakeholders. Share knowledge, support teammates and contribute positively to acollaborative and inclusive team culture. Participate in on-call, incident response or other operational supportarrangements where required.Required Skills and ExperienceCore Requirements Degree in Computer Science, Computer Engineering, Information Technology,Engineering or a related discipline, or an equivalent combination of relevantqualifications and professional experience. At least 2 years of experience in IAM, platform engineering, automation or arelated field. Experience with directory and identity services, such as Active Directory,LDAP, AD FS and Microsoft Entra ID. Strong understanding of identity and federation protocols, including SAML,OAuth and OpenID Connect. Knowledge of Kerberos is an advantage. Experience using Microsoft Graph API for identity management, integration orautomation tasks. Proficiency in scripting and automation using PowerShell, Python or similartechnologies. Knowledge of identity governance, access management and compliancerequirements. Strong troubleshooting, analytical and problem-solving skills. Good written and verbal communication skills. Demonstrated ability to work effectively as a team player in a collaborative,multi-stakeholder environment. Willingness to support the operations and continuous improvement of Whole-of-Government identity services.Preferred Qualifications Microsoft Certified: Identity and Access Administrator Associate. Microsoft Certified: Azure Security Engineer Associate. Relevant Azure, AWS or DevOps certifications. Experience supporting identity federation or shared identity platforms acrossmultiple organisations or agencies Knowledge of, and practical experience working with, Singapore Governmentidentity platforms, together with architectural experience designing andintegrating identity solutions in government, regulated or large enterpriseenvironments.
30+ days
