Provide day-to-day operational support, including monitoring platform health, troubleshooting issues, and managing escalations related to authentication, single sign-on, and access workflows.
Ensure monitoring use cases are aligned to enterprise threats, critical assets, privileged activity, identity risks, application exposure, and business priorities to maximize detection coverage and relevance.
Execute and coordinate digital campaign activities, including campaign setup, campaign updates, production tasks, workflow management, and delivery support across in-scope services.