Comfortable managing tasks independently without direct supervision. Possess strong communication and coordination skills. Own transport preferred for greater flexibility and efficiency in carrying out duties.
5+ years in hospital operations, health system consulting, or care delivery redesign, with direct ownership of patient throughput and service line performance work
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
4+ years conducting customer or user research (interviews, usability testing, surveys) with ownership of the full study lifecycle from discussion guide to insight synthesis
Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities: