Gather info and analyze data to prepare business cases to create and support new projects/initiative
Bachelor Degree with Minimum 5 years working experience, preferably in channel operation.
Strong project management skills. Proven record of accomplishment of establishing and managing project plans and adjusting to changing circumstances. Ability to prioritize and effectively controls key milestone
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Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, compliance requirements, risk controls, and responsible AI practices.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and continuously improve agent-based solutions.
AI Solution Design: Experience with designing scalable, user-centric AI capabilities that automate workflows and augment decision-making.
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Facilitate allocation and reallocation of resources in consultation with functional leaders, matching work to skills, availability, workload, deadlines, market priorities, and delivery complexity.
Evaluate existing tools, trackers, SOPs, workflows, handoffs, traffic meetings, and reporting practices, identifying areas where processes can be simplified, standardised, automated, or better embedded.
Work with business process re-engineering colleagues to improve workflows, streamline operational processes, strengthen tool adoption, reduce duplication, and support consistent ways of working across regional teams.
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Collaborate with business stakeholders to identify business needs and recommend optimal process improvements, considering both current and future-state operating models.
Develop a deep understanding of business processes and prioritize initiatives based on business impact and value creation.
Coordinate closely with business teams, application vendors, Controlling, and Management to maintain visibility of day-to-day operations, including incidents, service requests, and system performance.
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Coordinate with the Inventory Planning team to raise Purchase Orders accurately and on time
Manage monthly branch Stock Transfer Orders (STOs) and ensure timely and compliant execution
Work closely with Marketing, Trade Marketing, Supply Chain, and other departments to align operational activities and ensure business objectives are consistently met
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Coordinate with the Inventory Planning team to raise Purchase Orders accurately and on time
Manage monthly branch Stock Transfer Orders (STOs) and ensure timely and compliant execution
Work closely with Marketing, Trade Marketing, Supply Chain, and other departments to align operational activities and ensure business objectives are consistently met
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Coordinate with the Retail boutique team to ensure smooth front-line operations, inventory alignment, visual merchandising standards, and daily store administrative needs.
Process & Workflow Optimization:
Identify operational bottlenecks across departments and implement practical, efficient solutions to improve productivity.
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One of three active EPC hires (alongside an Operations and Maintenance Engineer and a Business Development Engineer) that take the team from 6 to a target of 9
Profit-sharing participation as part of the standard EPC engineering scheme (subject to final confirmation)
Own authority licensing and applications. Take responsibility for every regulatory submission tied to a Rooftop Energy project. This includes eAtap submissions to TNB for grid connection, Suruhanjaya Tenaga (ST) license applications and registrations, Green Investment Tax Allowance (GITA) filings, and any other authority paperwork a project requires. Track every application from preparation through submission to approval, and keep the team informed when the critical path runs through an authority.
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Coordinate with the Retail boutique team to ensure smooth front-line operations, inventory alignment, visual merchandising standards, and daily store administrative needs.
Process & Workflow Optimization:
Identify operational bottlenecks across departments and implement practical, efficient solutions to improve productivity.
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Books For A Better World Sdn. Bhd. (BFBW) is a for-profit social enterprise founded in 2022 with a mission to promote literacy and reduce book waste. We operate multiple second-hand bookstores and book corners across the Klang Valley, run community literacy programmes, partner with local organisations, and maintain donation boxes for used books. Every book sold or donated helps build a more literate and sustainable community.
We are looking for an Operations Assistant to get their hands dirty and help keep our day-to-day book movements running smoothly.
Heavy Lifting & Sorting: Pack, sort, label, load, and unload boxes of books. Think of it as a gym membership that pays you.
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