Manage and maintain relationships with food delivery platforms, including negotiating for better platform resources, promotions, campaigns, and commercial support.
Monitor platform performance and identify opportunities to improve sales, order conversion, and operational efficiency.
Analyse and manage delivery-related data and performance metrics, prepare regular reports, and monitor key business indicators.
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Identify opportunities for process optimization and implement improvements to enhance workshop efficiency and workflow effectiveness.
Manage supplier relationships, negotiate service agreements, and coordinate warranty claims with equipment providers.
Engage with customers to understand service and product requirements, address concerns, and provide effective solutions to meet customer expectations.
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