Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Act as Technical Product Manager in operations, ensuring all technical components (servers, middleware components, application modules, interfaces, job chains, schedulers, connectivity paths) remain secure, compliant and lifecycle‑current.
Monitor, track and plan technology lifecycle events (EoL/EoS, patch cycles, hardware refresh, OS upgrades, middleware version changes) together with infrastructure and platform teams, ensuring risks are identified early and scheduled into IBSol governance cycles.
Execute Incident, Problem, Change and Release Management according to IBSol service standards, including detailed analysis, task coordination, root‑cause identification and technical approvals.
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Maintenance Execution: Supervise the panel cleaning team on-site, conduct preventive inspections, and identify or repair minor electrical faults (e.g., fuses).
Reporting & Coordination: Generate post-service O&M reports, assist engineers during complex repairs, and coordinate with Supply Chain for parts.
Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance.
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Safety & Client Support: Enforce strict PPE compliance on-site and assist in answering basic customer inquiries regarding outages or performance.
Adhoc Tasks: Ensure all ad hoc tasks assigned by supervisors are completed efficiently and with attention to detail, supporting overall team performance.
Educational Background: A Diploma or Bachelor’s Degree in Electrical Engineering, Renewable Energy, Clean Technology, or a relevant technical discipline.
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You will participate in code reviews to maintain code quality and share knowledge
You will participate in On-Call rotations to ensure the reliability of services
Years of relevant experience in software development, with proficiency in one of the major programming languages, e.g., Java (preferred) and Golang, relational databases such as MySQL, PostgreSQL, or Oracle and code versioning systems like Git
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Prepare and review technical reports for various needs including client requests, warranty claims, and insurance claims.
Track and ensure warranty claims are completed; follow up with vendors or suppliers and propose improvements based on the outcomes of approved or rejected claims.
Manage, maintain, and sustain adequate inventory of spare parts, tools, and equipment for the assigned team.
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Serve as the technical point of contact during major site incidents, ensuring clear communication and rapid service restoration.
Conduct regular preventive maintenance on local network closets, servers, and endpoint devices to ensure systems are patched, secure, and optimized.
Execute standardized deployments for new site openings, technology refreshes, and site closures/decommissioning, adhering to central IT guidelines.
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To ensure all related operations activities are performed in compliance with company standards, processes, regulations and procedures
Coordinate and act as a single point of contact within the engineering team, customers, Providers, Vendors & Contractors by support, maintenance, troubleshooting to customers covering AIMS’ Products & Services of operations matters for all Data Centre sites of AIMS.
Technical competent to detect & identify the defects and deficiencies which inclusive of Isolation, troubleshooting, restoration and rectification of DC Infrastructure services.
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Develop project plans, track milestones, and ensure timely delivery of initiatives within scope, timeline, and resources.
Support the implementation and enhancement of warehouse systems (e.g., WMS tools, automation workflows, operational dashboards) to improve fulfillment performance.
Work closely with ground operations teams to validate solutions, conduct testing, and ensure smooth rollout and adoption of new tools or processes.
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Monitor system performance by conducting analyses of system generation and providing summaries of findings to assess overall system performance.
Ensure compliance with Health, Safety, and Environment (HSE) regulations and best practices, including conducting risk assessments and preparing Method of Statement documents for specific maintenance tasks.
Communicate effectively with supervisors, technicians, Solarvees, contractors, suppliers, and clients throughout the Defects Liability Period (DLP) and service warranty phases.
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