Monitor and evaluate the effectiveness of educational programs, using data-driven insights to identify areas for improvement and implement strategies to enhance student learning outcomes.
Cultivate strong relationships with parents, students, and other stakeholders, serving as a point of contact for inquiries, feedback, and concerns.
Develop and execute strategic plans to achieve the academy's goals and objectives, including expanding program offerings, increasing student enrollment, and enhancing the academy's reputation....
Lead and supervise the warehouse team, including work allocation and daily operations.
Ensure proper storage and handling of materials in compliance with safety requirements and 5S standards.
Coordinate material handovers between the warehouse, production, purchasing and logistics departments to ensure timely and accurate material movement....
Community Engagement: Manage online communities by responding to comments, fostering conversations, and ensuring the brand tone is consistently reflected.
Campaign Implementation: Lead the execution of digital campaigns from start to finish, aligning them with the marketing calendar and ensuring timely delivery.
Performance Analysis & Reporting: Track key social media metrics, providing insights and data-driven recommendations for optimizing performance and audience engagement....
Follow-up Pipeline: Systematically follow up with undecided prospects, send product information/samples, and re-engage old leads to boost sales volume.
Order Processing & Quotation: Issue official quotations, invoices, and payment links; verify payment receipts and coordinate with the logistics/warehouse team for fulfillment.
Feedback & Ad Optimization: Share daily insights with the marketing team regarding lead quality, frequent customer questions, and ad conversion performance....
Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS....
Maintain, build, and manage strong working relationships with agents and other channel partners
Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business
To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams...
Maintain, build, and manage strong working relationships with agents and other channel partners
Travelling in Malaysia to seek out new opportunities and customers, while maintaining strong relationships with existing clients to maximize upselling potential and repeat business
To share knowledge, best practice and experience with the wider Taylor and Francis product and sales teams...