Serves as advanced interface with customer for escalations of order commitments, order expedites, and problem resolution.
Monitors and proactively addresses issues that impact performance to committed ship date (CSD), lead-time, response time, and inventory goals.
Coordinates and manages high-visibility and/or important customer programs. May include initial customer or product start-up initiatives or large customer programs.
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·Perform and coordinate procurement of all goods and services required by obtaining quotations and raising purchase requisition & purchase orders and obtained necessary approval according to the purchasing authority limit.
Coordinate with respective departments for effective purchase planning, document issuing, following up on delivery schedules and tax invoice.
Organize and file documents such as vendor’s details, product, samples/catalogue and contracts/agreements.
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