Write captions and marketing copy aligned with the company’s brand voice.
Monitor social media trends and suggest relevant content ideas, formats and opportunities.
Monitor comments, private messages and enquiries; respond to basic questions and coordinate sales, product or customer service enquiries with the relevant department.
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JOB PURPOSEPerforms customer service and cashier duties under the supervision and direction of Centre Manager.
DUTIESCustomer Service:1. Register incoming patients into the Medex, Encore Med and Meditex.2. Prepare the charge chit and sticker for the registered patients.3. Assist Embryologist/Nurse in printing out additional stickers.4. Attend to calls and inquiries (via phone call).5. Attend to walk in customer inquiries for offered services.6. Fix appointment for the patients.7. Fix appointment for the inter-branch patients.8. Compilation of patient feedback forms.9. Update patient post-delivery pregnancy outcome in Medex.10. Attend to the Pathlab & Lalamove riders.
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Results-driven with strong ownership, integrity and a continuous improvement mindset, with proficiency in Microsoft Excel and management reporting.
We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.
Participate in automation, transformation, and continuous improvement initiatives to enhance operational efficiency and strengthen process controls.
Contribute to project and change management activities while gaining broad exposure to Accounts Payable, PtP processes, compliance, and stakeholder management.
Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
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Optimise Portfolio & Mix – Identify opportunities to improve portfolio mix, SKU availability, Hero SKU performance, planograms and new pack launches.
Maximise Promotional Effectiveness – Shape promotional strategies and investment plans to improve effectiveness and deliver stronger commercial returns.
Optimise Trade Investment – Review customer and distributor investments, trade terms and incentive structures to improve efficiency and support sustainable growth.
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