Maintain the cleanliness, tidiness and overall condition of the Academy, including ensuring musical instruments and classroom facilities are well maintained.
Assist with Academy promotions, student recruitment and business development activities.
Support recitals, events, workshops and other Academy activities.
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JOB PURPOSEPerforms customer service and cashier duties under the supervision and direction of Centre Manager.
DUTIESCustomer Service:1. Register incoming patients into the Medex, Encore Med and Meditex.2. Prepare the charge chit and sticker for the registered patients.3. Assist Embryologist/Nurse in printing out additional stickers.4. Attend to calls and inquiries (via phone call).5. Attend to walk in customer inquiries for offered services.6. Fix appointment for the patients.7. Fix appointment for the inter-branch patients.8. Compilation of patient feedback forms.9. Update patient post-delivery pregnancy outcome in Medex.10. Attend to the Pathlab & Lalamove riders.
Cashier:1. Handle cashier's role (charging, billing & payment).2. Collect outstanding payment and prepare monthly outstanding report.3. To ensure update daily collection report on daily basis.4. Checking on overall payment.5. Responsible for daily sales collection and keep accurate records of daily transactions.6. Count money in cash drawers at the beginning and end of shifts to ensure that amount is correct and tally with the MHIS and credit card payments received to ensure no discrepancies.7. Responsible for cash, credit card payments records received.8. Prepare and provide accurate invoices for customers; collect payment accordingly.9. To ensure high safety and ethical practice standards.10. To ensure high standard operating protocol is adhere to.11. Provide administrative and management support.12. To participate and contribute to the marketing and expansion activities of the centre as the need arise.13. To be in-charge or assist in certain project/s as and when directed by the management.14. Assisting fellow colleagues and to perform any other duties as assigned by the Medical Director or Management.15. Back up Admin Assistant position whenever necessary (during lunch breaks or leaves).16. To participate and contribute to the marketing and expansion activities of Sunfert Group as the need arises.17. Assisting fellow colleagues and to perform any other duties as assigned by the Managing Director or the management team.
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Performance Analytics & Optimization: Track, analyze, and report on campaign performance, ROI, and KPIs, proposing actionable strategies for improvement.
Customer Journey Personalization: Utilize data insights from diverse online/offline interactions (Google Analytics, Customer Data Platform, social media, & etc.) to create personalized online content and campaigns for targeted audience segments.
Digital Asset Management: Manage and update content across all company websites, online platforms, and Google My Business profiles.
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Effective communication skills for interacting with children, families, and colleagues, including clear documentation and reporting of student progress.
Relevant academic qualifications such as a diploma or degree in Special Education, Early Childhood Education, Psychology, or a related discipline.
Patience, empathy, and the ability to work collaboratively in a multidisciplinary team environment.
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Cross-Functional Collaboration & Stakeholder Engagement: Work closely with internal teams across Network, Technology, Finance, Legal, and Procurement to ensure sourcing strategies are technically aligned and commercially robust. Manage stakeholder expectations throughout sourcing lifecycles, facilitating alignment between technical specifications and commercial outcomes.
Supplier Relationship Management & Contract Governance: Establish and nurture strategic partnerships with key suppliers, overseeing contract negotiations, performance management, SLA/KPI compliance, and continuous improvement initiatives. Collaborate with Contract Management and Legal to ensure sound contractual frameworks supporting service excellence and risk mitigation.
Coaching & Capability Development: Mentor and provide functional guidance to Sourcing Specialists, sharing expert knowledge in telecommunications procurement practices. Champion a culture of procurement excellence, commercial discipline, and continuous improvement within the team.
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The DBA will also be accountable for handling technical issues across incident management, change management, project tasks, and BAU operations, ensuring end-to-end ownership and alignment with business priorities and SLAs.
The role requires a willingness to be covering different time zone if required in alignment with both local and global business needs, ensuring consistent delivery of database services and support.
In addition, the DBA is expected to stay up to date with emerging database technologies (e.g., Oracle 23ai, MSSQL updates) and proactively propose forward-looking plans to management. The DBA will collaborate closely with the Database Product Owner and Database Engineers at our HQ in Frankfurt to assess the adaptability of proposed solutions to the local infrastructure. If challenges arise, the DBA is responsible for conducting research and presenting viable alternative solutions to management, ensuring seamless upgrades and future-readiness of database systems.
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With the aim of supporting our growth and establishing a sustainable talent pool, we warmly welcome students specializing in the relevant field of study to join our internship program.
At Commerz Global Service Solutions, you’ll have the opportunity to familiarize yourself with our operations and actively contribute to projects associated with specific functions. Successful candidates will be given exposure on the process of banking processors specializing in Information Technology (IT) .
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Easy Access via Public Transport: About 5-minute walk from Taman Jaya LRT station.
Perform 1st level review & analysis for AML Transaction Monitoring alerts and WL-X Customer Screening alerts in timely manner as per Service Level Agreement (SLA).
Act as transaction monitoring backup alert handler (Level 1 processing) to ensure operational stability within Compliance Ops Department.
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