At Eminence Organization, we create impact, build meaningful connections, and celebrate success together. If you’re driven, eager to learn, and ready to step outside your comfort zone, we’d love to meet you!
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Work with IT partners to translate business requirements to system requirements and assist in the full software development cycle to implement the new requirements such as documentation, develop test scenarios and coordinate system testing activities (UAT).
Manage delivery timelines and change management efforts to support successful implementation.
Provide support on user reported incidents and tickets involving the grant management system from a design perspective to guide fix with business intent, identify defects, or processes to be enhanced.
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Engage community care leaders and organisations to promote and secure support for new quality measures.
Analyse and present quality measure data using Tableau and prepare related reports for internal and external stakeholders (i.e. AIC Management team and CCOs).
Conduct training to help community care organisations interpret quality measures and reports.
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Make work work for you: Enjoy a flexible work schedule that promotes a healthy work-life balance.
Shape the future: Bring your ideas to life by contributing to program development and innovation, helping to shape the growth and direction of our initiatives while making a meaningful impact.
Maintaining availability to respond to patient inquiries promptly within set hours; ensure callbacks or text responses are completed within 2 hours and no later than 24 hours.
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