Take end-to-end ownership of complex, high-priority projects and enhancements, driving scope, technical decisions, and delivery outcomes with full autonomy and accountability.
Lead, mentor, and build the capability of a team of developers and analysts, setting direction, allocating work, and raising engineering standards through coaching, code reviews, and knowledge-sharing.
Partner with business leaders and process owners to shape requirements, identify automation and optimisation opportunities, and translate operational needs into a prioritised, value-driven solution portfolio.
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Assessment Capability Scoping & Management: Establish operational guidelines for centralized assessment support (InterRAI CU) across Senior Care Centres, Home Care, and Community Social Services; directly conduct assessments while evaluating workload volume to determine future team scaling (up to 4 assessors). Be willing and able to eventually become a master trainer for Interai for an envisaged train-the-trainer model.
Internal Care Coordination Optimization: Streamline internal onboarding and transfer processes, working closely with Care Coordinators across NTUC Health to standardize handoffs and eliminate transition bottlenecks.
"One Care Plan" Strategy Integration: Contribute towards the design, pilot, and evaluation of journey-based integration models that unify multidisciplinary care plans into a single client record.
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