Assessment Capability Scoping & Management: Establish operational guidelines for centralized assessment support (InterRAI CU) across Senior Care Centres, Home Care, and Community Social Services; directly conduct assessments while evaluating workload volume to determine future team scaling (up to 4 assessors). Be willing and able to eventually become a master trainer for Interai for an envisaged train-the-trainer model.
Internal Care Coordination Optimization: Streamline internal onboarding and transfer processes, working closely with Care Coordinators across NTUC Health to standardize handoffs and eliminate transition bottlenecks.
"One Care Plan" Strategy Integration: Contribute towards the design, pilot, and evaluation of journey-based integration models that unify multidisciplinary care plans into a single client record.
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