Network Optimization: Continuously evaluate and implement improvements to enhance network performance, scalability, and efficiency.
Incident & Problem Management: Respond to and resolve network incidents, perform root cause analysis, and implement preventive measures to minimize recurrence.
Change Management: Plan, coordinate, and implement network changes, upgrades, and migrations in accordance with change control procedures....
Collaborate to design, build, and support all networks required for Vantage Corporate, Security Management Systems, Building Management Systems, and other needs as defined by the business, including creation/updating of all supporting documentation
Create, implement, and support standard processes and procedures to support Service Level Agreements to both Vantage business partners and Vantage customers for network uptime, reliability, service, and performance
Assist in the specification, ordering, purchasing, asset-tracking, and inventory of network-related equipment/supplies/software...
Cross-Functional Collaboration & Stakeholder Engagement: Work closely with internal teams across Network, Technology, Finance, Legal, and Procurement to ensure sourcing strategies are technically aligned and commercially robust. Manage stakeholder expectations throughout sourcing lifecycles, facilitating alignment between technical specifications and commercial outcomes.
Supplier Relationship Management & Contract Governance: Establish and nurture strategic partnerships with key suppliers, overseeing contract negotiations, performance management, SLA/KPI compliance, and continuous improvement initiatives. Collaborate with Contract Management and Legal to ensure sound contractual frameworks supporting service excellence and risk mitigation.
Coaching & Capability Development: Mentor and provide functional guidance to Sourcing Specialists, sharing expert knowledge in telecommunications procurement practices. Champion a culture of procurement excellence, commercial discipline, and continuous improvement within the team....
Cross-Functional Collaboration & Stakeholder Engagement: Work closely with internal teams across Network, Technology, Finance, Legal, and Procurement to ensure sourcing strategies are technically aligned and commercially robust. Manage stakeholder expectations throughout sourcing lifecycles, facilitating alignment between technical specifications and commercial outcomes.
Supplier Relationship Management & Contract Governance: Establish and nurture strategic partnerships with key suppliers, overseeing contract negotiations, performance management, SLA/KPI compliance, and continuous improvement initiatives. Collaborate with Contract Management and Legal to ensure sound contractual frameworks supporting service excellence and risk mitigation.
Coaching & Capability Development: Mentor and provide functional guidance to Sourcing Specialists, sharing expert knowledge in telecommunications procurement practices. Champion a culture of procurement excellence, commercial discipline, and continuous improvement within the team....
· Act as the first point of escalation for NOC technicians before issues are raised to the Regional NOC Manager.
· Coordinate maintenance (MOP) activities with vendors and site teams, including customer notifications of planned and corrective work where applicable.
· Manage customer and vendor communication for facility operations incidents and customer requests, including remote hands....