Project Participation- Collaborate on various IT projects and initiatives (Equipment, Infrastructure, Data Management & Analysis)- Support system upgrades and new technology implementations.- Assisting IT Support Executive in research & update on current technology trend and provide recommendation.- To handle special projects to fulfil academic requirement (if require).
Learning & Development- Participate in training sessions and workshops.- Stay updated with the latest IT trends and technologies.
Internet Gateway (IGW), Network Access Control Lists (NACLs), Security Groups (SGs), NAT, DNS, DHCP, NTP, load balancing, and Network-as-a-Service (NaaS)
Disaster recovery and network resilience solutions
Perform network connectivity testing and validation between TNB’s on-premise environment and cloud infrastructure.
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Internet Gateway (IGW), Network Access Control Lists (NACLs), Security Groups (SGs), NAT, DNS, DHCP, NTP, load balancing, and Network-as-a-Service (NaaS)
Disaster recovery and network resilience solutions
Perform network connectivity testing and validation between TNB’s on-premise environment and cloud infrastructure.
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Provide excellent customer service to internal and external clients, including response to escalations, proactively follow up with customers of network security issues, assessing and communicating business impact.
Work closely with the technical helpdesk team to answer, escalate and resolve customer’s technical issues.
To lead and guide other team members on network deployment, troubleshooting and security best practices.
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Be involved in key discussions with auditees, process owners and relevant stakeholder when carrying out the audit engagements:
Ensure the completion and retention of audit documentation (e.g. audit workpapers, audit reports and documents / information reviewed in the course of carrying out audit engagements);
Provide regular progress updates to the Group Head Internal Auditor on activities carried out;
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Position yourself for early-career growth with tangible internship outcomes, documentation experience, and opportunities to take ownership of small projects.
Ready to turn networking basics into real-world skills? Join our team and get practical experience solving live network challenges while working with us at AERUMA GROUP SDN BHD, a hardware-focused technology team that keeps critical systems running.
As an Intern Network Engineer, you'll help build and scale our network environment by configuring and testing routers, switches, and firewalls, and by turning technical steps into clear documentation that keeps deployments smooth.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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Position yourself for career growth and certifications by taking ownership of incidents, preventive maintenance and delivery activities.
Job Summary
If you enjoy turning messy networks into reliable systems, you'll enjoy working with us at AERUMA GROUP SDN BHD, where our hardware-first team designs and maintains secure connectivity for businesses and clients across Malaysia.
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Performance Optimization: Help monitor and optimize system performance, focusing on efficiency, scalability, and security.
Documentation: Maintain comprehensive documentation of system configurations, processes, and procedures to facilitate knowledge sharing and compliance.
Client Collaboration: Work closely with clients to understand their needs, providing tailored solutions and proactive support.
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