Assist with integration and operations of Nozomi OT Security or other OT/ICS network‑visibility platforms, enabling anomaly detection, asset discovery, and monitoring of industrial network traffic.
Provide secondary support for Check Point Firewalls, including rule base updates, policy optimization, and troubleshooting using Smart Console and traffic logs.
Assist in configuration and management of Azure Firewall, including DNAT/SNAT rules, network/application rules, threat‑intelligence filtering, and traffic‑monitoring capabilities.
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Ability to work in a 24/7 operations environment, including shift rotations, with attention to detail and adherence to incident, change and escalation procedures.
Good written and verbal communication skills in English, with the ability to create accurate incident reports and operational documentation.
Certifications such as CompTIA A+, Network+, ITIL Foundation or similar credentials are an advantage.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Intuitively understands different stakeholder perspectives and able to communicate in a way that builds trust, alignment, and strong working relationships across teams.
Embraces change and continuously evolves, staying ahead of platform developments, new tools, and industry shifts with a strong learning mindset.
Pays strong attention to detail while never losing sight of the bigger picture, ensuring excellence in execution while driving towards meaningful business outcomes.
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POC & demonstrations by lead and validate complex Proof of Concepts (POC), technical demonstrations, and site surveys to ensure solutions align with customer requirements and business objectives.
Vendor compliance, manage the team’s vendor certification roadmap to ensure the organization maintains necessary partner statuses and meets all technical requirement thresholds.
Business growth by collaborating with product team to design marketing programs and involves in meeting and quarterly sales quotas like QBR through technical leadership.
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Define and document standard operating procedures and runbooks for using automation and tools (how to request changes, how pipelines work, how to roll back)
Support incident and problem management by providing tooling, diagnostics scripts, and data exports to accelerate root cause analysis and post incident reviews
Strong practical Python and shell scripting skills to build automation, small tools, and integrations without existing frameworks
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