Advanced Diploma or Bachelor’s Degree in Networking, Computer Science, Information Technology, Engineering (Computer/Telecommunication), or an equivalent field.
At least 1 year of hands-on network technical experience in a similar role, preferably involving network deployment, troubleshooting, and support.
Strong understanding of TCP/IP routing, network packet analysis tools, and network configuration
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Define and document standard operating procedures and runbooks for using automation and tools (how to request changes, how pipelines work, how to roll back)
Support incident and problem management by providing tooling, diagnostics scripts, and data exports to accelerate root cause analysis and post incident reviews
Strong practical Python and shell scripting skills to build automation, small tools, and integrations without existing frameworks
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Drive digital transformation: Identify opportunities to improve processes through CRM, data analytics, automation, AI, mobile tools, and e-commerce platforms.
Manage IT demand and priorities: Evaluate, prioritize, and coordinate IT requests based on business value, urgency, cost, and strategic alignment with Business Management.
Ensure successful system adoption: Support change management, user training, communication, and adoption of new digital tools.
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Vibe & Service Management: Lead the floor with magnetic energy. You ensure every guest feels respected, pampered, and right at home beneath the stars.
Financial & Costing Mastery: Keep our margins as sharp as a samurai sword. You’ll oversee inventory, control food/beverage costs, and optimize profitability.
Marketing & Audience Growth: Work on campaigns to keep the rooftop packed, leveraging your own networks and creative ideas to make APOLLO the ultimate destination.
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