Independently complete assigned work orders and support network and server specialists in troubleshooting and resolving complex technical incidents
Follow established project management processes, with the ability to support risk control, schedule tracking, implementation, and project acceptance activities
Perform routine data center environment inspections and identify and report potential operational or infrastructure risks
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IT Application Support
Retail Management Software
LAN/WAN Networking
IT Troubleshooting & Problem Solving
Router & Internet Connectivity Troubleshooting
HA & App SLB structure
ELK
Redis
Grafana
IT Troubleshooting
Basic Networking Skills
System Monitoring
IT Operations
Mandarin Language Proficiency
Troubleshooting
Problem Solving