Drive the end-to-end design process across discovery, strategy, service design, experience design, prototyping, and implementation while ensuring consistency and quality across engagements.
Review incoming briefs with project-management and client-service partners, advising on feasibility, lead times, dependencies and creative requirements before work begins.
· Support survey development: Collaborate with the team to create and refine survey questionnaires of various methodologies (E.g. Concept test, Product Test)