Euro Arcade Sdn. Bhd. is an importer, exporter, and distributor of premium FMCG products including snacks, confectionery, beverages, and frozen foods, headquartered in Petaling Jaya with operations across Malaysia, Hong Kong, and the UAE.
We are seeking an IT & Digital Specialist to join our Malaysia office as our internal go-to for all things IT, systems, digital, and technology. This is a hands-on, all-rounder role for someone who thrives on variety, is confident across multiple technology areas, and enjoys building things: user support, business systems, software development, AI adoption, and digital presence.
The successful candidate will be curious, resourceful, and comfortable wearing multiple hats. They will keep our people productive, our systems running, our data flowing, and our digital presence sharp. This role reports to the Chief Financial & Operating Officer and offers strong exposure across the business and its wider group.
...
Assist in creating mock-ups, or logic decision flows to visualize digital solutions for stakeholder buy-in and approval.
Serve as the primary point of contact between GTPC department and technical partners (IT/ system vendors) during system configurations and enhancements.
Drive the tracking of business requirements, deliverables, system issues, timelines, risks, and dependencies to ensure projects remain on schedule and within scope.
...
Familiarity with management system, framework and regulatory requirements related to information security, business continuity, occupational safety & health, artificial intelligence, or payment card industry, sufficient to assess the governance impact of changes.
Working knowledge of risk and impact assessment and fallback planning.
Analytical skills, interpersonal and presentation abilities, and proficiency in computer use, including information mapping.
...
Coordinate relocation of existing fibre optic, telecommunication, and power cables within project Right-of-Way.
Work closely with utility providers (TNB, TM, fibre operators) to ensure relocation works comply with approved method statements and safety requirements.
Prepare work schedules and traffic management coordination for cable diversion activities.
...
Provide effort estimation, development planning, testing (sandbox/UAT), deployment, and post‑deployment support.
Troubleshoot production issues quickly with strong debugging/log analysis skills; drive root‑cause resolution and preventive fixes.
Work closely with internal stakeholders (Finance/Operations/IT) to validate requirements, conduct UAT, and ensure delivered changes address business needs.
...
Training and Support: Conduct user training sessions and prepare documentation to enable effective system usage. Provide post-go-live support and troubleshooting.
Collaboration: Work collaboratively with technical consultants, project managers, and client stakeholders throughout the entire implementation lifecycle.
Problem Solving: Identify, analyse, and resolve functional issues, providing practical and creative solutions to business challenges.
...
Budgeting: support in data collection from divisions, input and prepare budget templates inclusive of cost allocation processes for management discussion and submission/uploading budget templates following Global timeline and instructions
Audit and Tax Support: Support in providing requested data and reports to ensure audit results, direct and indirect tax returns and submission are carried out timely and accurately.
Cash Flow Management: prepare and update cash flow template as assigned
...
Reporting & Shop Floor Visibility: Design, implement, and maintain SAP reporting dashboards and tools, including SAP Fiori apps, SAP Analytics Cloud, MRO Insight, and Spotfire, to provide real-time visibility into Gate 1 status and key performance indicators. Develop reports to monitor SOE status and help production teams identify delayed or pending closures.
Collaborative Relationships: Build strong collaborative relationships with SAP Super Users across Engineering, Production, Materials, Quality, and COM functions. Partner with business stakeholders to understand operational needs and lead SAP-related process improvement initiatives.
Global Collaboration: Collaborate with the global SAP Operations Support team and product teams to ensure timely resolutions to any transactional, data, or process issues encountered with SAP.
...
Assist in creating mock-ups, or logic decision flows to visualize digital solutions for stakeholder buy-in and approval.
Serve as the primary point of contact between GTPC department and technical partners (IT/ system vendors) during system configurations and enhancements.
Drive the tracking of business requirements, deliverables, system issues, timelines, risks, and dependencies to ensure projects remain on schedule and within scope.
...