User Engagement & Requirement Tracking: Interface with business users to understand their workflow scenarios, track user experience, handle issue reports, and monitor feature request progress. Document common issues and best practices to build reusable guidelines and case studies.
Work with the Marketing team on GTM and materials (audience / selling points / pacing), align metric definitions and user tag requirements with the Data team, and align campaign rules and messaging with Risk Control & Compliance.
Candidates should possess proficiency with productivity and data tools (e.g., Excel, PowerPoint, spreadsheets, internet research; familiarity with programming or data analysis tools is a plus).
User Engagement & Requirement Tracking: Interface with business users to understand their workflow scenarios, track user experience, handle issue reports, and monitor feature request progress. Document common issues and best practices to build reusable guidelines and case studies.
Work closely with Product, Business, BD, VIP, Affiliate and regional teams to translate product capabilities into user acquisition, conversion and monetization opportunities.
Oversee global operational health across all accounting COE services by ensuring stable delivery models, scalable frameworks, and consistent execution throughout multiple regions.