Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
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Monitors and communicates project status to project team.
Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
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Running the day-to-day service business with proper resource planning to ensure profitable growth and improvement of service productivity.
Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.
Driving continuous improvement culture in HSE and quality to achieve service excellence in your own area of responsibility.
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Attend to all outbound and inbound calls, WhatsApp and emails from external customers using proper telephone / WhatsApp writing etiquette, maintaining a response rate in accordance with agreed standards of performance.
Able to follow through medical queries with scheduling appointments for patients from phone, WhatsApp and email or upon relevant request.
Able to handle emergency requests such as ambulance requests efficiently, calmly, and professionally.
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Collaborate with business teams to gather requirements, perform impact analysis, and deliver solutions aligned with global templates and compliance standards.
Support and oversee data-related activities, including data migration, validation, and quality checks during deployments.
Perform functional testing, coordinate user acceptance testing, and support cutover/go-live readiness.
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Support resource planning, billing coordination and departmental administration, including tracking project spend, monitoring resource needs, coordinating onboarding logistics, maintaining project records and ensuring administrative deliverables are completed on time.
Provide support and advisory for ongoing AML Operations activities, including SLA monitoring, operational issue tracking, process improvement, change management and coordination of new service onboarding or process migration activities.
Prepare management updates, project dashboards, performance metrics and governance reporting for the Head of AML Operations and relevant stakeholders, ensuring clear visibility of progress, risks, issues, decisions and next steps.
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This role requires working EMEA hours (3:00 pm – 12:00 am), with a shift allowance provided.
The Database Automation Engineer will be responsible for designing, implementing, and maintaining automated solutions using the standard automation tools (Ansible / Service Broker/terraform /CICD, RHEL-AAP,etc) to deploy database’s IT infrastructure (Oracle / MS-SQL / PosgreSQL) and their needed integration services( backup tools, monitoring agents, Active Directory access,CMDB,etc.).
Collaborate with database operations, database infrastructure engineers to automate the provisioning or removal of Database’s IT infrastructure on Linux or Windows systems using automated processes.
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Support the country in the pipeline review process and standards, ensuring the pipeline pool is consistently updated.
Take charge of the local tender team to assess and analyze tender invitations, requests for proposals (RFPs), or requests for quotations (RFQs) to comprehend project requirements.
Take ownership of assigned projects and oversee the commercial aspects,including subcontracts, to ensure the preparation of the most fitting proposalbased on the bidding strategy.
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Maintain a current understanding of money laundering and terrorist financing issues, including policies, procedures, regulations, industry best practice, criminal typologies and developing trends.
Ensure proper investigation of suspicious transactions or money laundering alerts
Obtain documentary proof of suspicious transactions and ensure effective record keeping of suspicious transaction identified and reported to the CAS in line with the local requirements
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