Handle of accounts and financial matters of new dormant accounts (as assigned) and new ventures (as assigned) such work include payments, ensuring timely and accurate generation of monthly/ quarterly accounts, handling of audit and tax matters and others.
Manage invoice processing and reconciliation by ensuring accurate billing, complete documentation, proper filing, and timely resolution of discrepancies.
Maintain accurate inventory records and manage stock levels within the ERP system, conducting regular cycle counts and physical inventories to ensure data integrity.
Respond promptly to customer enquiries, feedback, and complaints via phone, WhatsApp, and email while ensuring issues are properly recorded, monitored, and resolved within agreed timelines.
Maintain good working relationships with business associates and clients, manage correspondence, keep proper records, and coordinate meetings, appointments, flights, and travel arrangements.
Team Leadership & Development:Mentor and train junior staff on product knowledge and operating procedures, while fostering a supportive, high-performing team culture.