The Inside Sales Representative (ISR) is a high-energy, outward-facing role at the heart of CSSB's lead generation engine. The ISR is responsible for identifying, qualifying, and developing new business opportunities by actively monitoring government and corporate procurement portals, engaging with prospective clients, and supporting the Account Management team through the early stages of the sales cycle. This is a single headcount position within the Pre-Sales Team, reporting to the Pre-Sales Manager.
This is an ideal entry point for a driven individual who wants to build a career in B2B technology sales, with exposure to government ICT procurement, enterprise solutions, and Malaysia's public sector market.
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You will be responsible to prepare all Sales & Marketing material needed for your sales presentations.
The Business Development Manager/Executive shall be needed to attend events and conferences (domestic and/or international) to promote the company's services and brand awareness.
You shall always provide accurate guidance and advice to potential and existing customers on the products and services available, offering a range of solutions appropriate to customer's need.
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Financial Management• Monitor and verify daily cashiering and cash handling procedures in accordance with the Company’s accounting standards• Prepare and analyze daily, weekly, bi-weekly or monthly sales, financial and operational reports Staff Management• Supervise and motivate service and kitchen staff• Prepare weekly staff rosters and monitor attendance to ensure adequate staffing for operational needs• Train new employees on SOPs, customer service, and operational procedures• Monitor staff discipline and performance management• Assist with recruitment and staff planning when required
Accountability, Responsibilities and Authority• To be answerable to the outlet happening, no matter from internal or external issues• To know one position to not abuse authority, on hands to guide staffs, and floor operation• To assign duties to staffs by their position
The responsibilities and duties outlined above are not exhaustive and may be amended, added to, or modified from time to time according to the operational needs of the company. The employee may also be required to perform other duties as assigned by management.
Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment.
Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments.
Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance.
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Manage schedules, budgets, assets, and overall project organization to ensure requirements and project deliverables dates are clearly communicated, understood, and executed upon.
Manage resource assignments to the project, and proactively identify resource challenges.
Actively monitor project risks and scope creep to foresee/identify potential problems and proactively identify solutions to address them in advance.
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Bukku is a well funded and fast growing software company running the most-loved cloud accounting software currently being used by more than 20k SMEs in the country.
We're looking for the right candidate to help take our software to the next level, we want you to be proud of what you build here at Bukku Accounting!
- Develop new features and enhance existing features for Bukku products with one or many focus areas:
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Sell and present media and video production packages to prospective clients
Manage existing client accounts, ensuring high levels of client satisfaction and retention
Serve clients across Malaysia, Singapore, and international markets — strong ability to communicate and build relationships with a diverse, global clientele is essential
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Prepare, review, and summarize tenancy agreements for retail outlets, ensuring accuracy and adherence to company policies and legal requirements. Maintain and regularly audit the Tenancy Master File, ensuring accuracy, completeness, and alignment with outlet progress.
To monitor the renewal timeline as stipulated in the agreement, summarize the yearly renewal report, to prepare and serve renewal notice to the landlord on time.
Monitor and track utilities applications and payments for all retail outlets, ensuring timely collection and accurate record-keeping. Coordinate with tenants and finance department to address any payment issues or concerns promptly. Oversee the payment of utility bills for retail outlets, ensuring prompt settlement and maintaining records of payments. Review and analyze utilities consumption to track trends and identify cost-saving opportunities.
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Provide leadership, guidance, and support to the People & Culture team while driving a positive, high-performing, and collaborative working environment.
Ensure consistency and proper implementation of company policies, HR procedures, and People initiatives across all departments.
Assist with payroll processing including salary calculations, statutory contributions, overtime, commissions, allowances, and benefits administration for full-time and part-time employees while ensuring payroll accuracy and compliance.
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