Sharpen technical and training skills with hands-on machine demos, on-site setup and troubleshooting while working closely with our service team to keep clients satisfied.
Job Summary
If you love coffee and building meaningful customer relationships, this role is for you. Working with us at AIM COFFEE (M) SDN BHD you will represent a practical, product-forward F&B supplier that supports cafés, restaurants and hotels with specialty coffee, machines and service. We are a close-knit team focused on steady growth across Malaysia and on clear customer relationships.
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Sharpen technical and training skills with hands-on machine demos, on-site setup and troubleshooting while working closely with our service team to keep clients satisfied.
Job Summary
If you love coffee and building meaningful customer relationships, this role is for you. Working with us at AIM COFFEE (M) SDN BHD you will represent a practical, product-forward F&B supplier that supports cafés, restaurants and hotels with specialty coffee, machines and service. We are a close-knit team focused on steady growth across Malaysia and on clear customer relationships.
...
Understand market insights and propose an activation plan — conduct market surveys, track user behaviour, competitor landscape and category trends, and turn findings into account-growth or activation recommendations.
Identify gaps and propose solutions — proactively pinpoint operational, process, or resourcing shortcomings across the four lines and present actionable, data-backed recommendations.
Reporting and post-mortem — deliver regular performance and account reports, evaluate campaign/project/event outcomes, and derive learnings to continuously improve operational effectiveness.
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