Follow up with customer for requesting their acknowledgement by signed back the proforma invoice.
Follow up with customer (normally is oversea customer) for advance or deposit payment within required dateline, to inform superior if the customer did not pay the advance payment / deposit within the time frame.
Process Sales Orders of Customers in a timely manner to the relevant involved department such as factory, purchasing, logistic and accounts.
...
Follow up with customer for requesting their acknowledgement by signed back the proforma invoice.
Follow up with customer (normally is oversea customer) for advance or deposit payment within required dateline, to inform superior if the customer did not pay the advance payment / deposit within the time frame.
Process Sales Orders of Customers in a timely manner to the relevant involved department such as factory, purchasing, logistic and accounts.
...
Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
...