Experience: Fresh graduates are encouraged to apply. Candidates with internship, academic project, or up to 1 year of hands-on exposure in data center facilities operations, electrical/mechanical systems, or critical infrastructure environments will have an added advantage.
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Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Professional and/or personal technical troubleshooting experience
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Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
Call centre experience is not a ‘must’ but would be a distinct advantage.
Professional and/or personal technical troubleshooting experience
...
A Customer Service Officer (CSO) is responsible for ensuring customer satisfaction and efficient service delivery by handling customer enquiries, resolving issues, and maintaining accurate records. The key roles and responsibilities include:
Bachelor's degree or above in Electronic Information, Microelectronics or related majors, with 3-5 years of relevant experience in debugging AMD laptop boards.
Proficient in hardware bring up and software tools, possess solid fault analysis capabilities.
Skilled in using test instruments such as logic analyzers, master signal and system level integrity knowledge, and be able to independently complete complex fault location.
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