Train and develop team to be top notch customer service agents
Formulate and execute project delivery plans, the set sales budget, target and sales analysis
Monitoring performance of project through key metrics, provide periodical performance reviews, and generate insights and recomendations to senior management...
5M&E Analysis: Conduct comprehensive assessments of Man, Machine, Material, Method, Measurement, and Environment to ensure site readiness and process stability.
Project Management: Develop and maintain Gantt charts, timelines, and resource plans to track progress and manage dependencies.
Business Case Development: Build and present business cases to justify investments, including cost-benefit analysis, ROI, and strategic alignment....
Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:...
Partner with operational leaders (e.g., Plant Managers, Project Managers) to provide expert advice, align safety goals with business objectives, and integrate safety into project planning and execution.
Lead and oversee advanced risk assessment processes such as Hazard Identification & Risk Assessment (HIRA), Job Safety Analysis (JSA), and the management of high-risk work permits (e.g., Work at Height, Confined Space Entry).
Performs ongoing assessment and allocation of resources within study team to ensure balanced workload for quality administrative support
Ensures rCTMAs have the required level of administrative knowledge and skills to successfully deliver to protocol and study requirements
Is responsible for managing and addressing rCTMA performance and quality performance indicators, procedures and tools in accordance with GCP, ICH, SOP’s, and local regulations....
Track, monitor and forecast normal and promotional stocks required to ensure fulfilment of stock required while maintaining a healthy stock holding at retail level.
Maximise the effective coverage of accounts, as well as monitor the execution of promotion and competitor’s activities to achieve sales target and increase market share.
Spearhead the annual review and negotiation in Trading Terms Agreements with key customers...
To ensure the outstanding PR & PO are closely monitored and followed up by subordinates for timely delivery of products and services until full completion or closure of transactions in the Procurement System and payment to the vendor.
Regularly review laboratory procurement activities, spend patterns, supplier performance, and sourcing strategies to identify opportunities for cost optimization, process improvement, service enhancement, and standardization.
Lead annual supplier performance evaluations covering product quality, service levels, delivery performance, responsiveness, technical support, regulatory compliance, and overall value contribution....
Establish close working relationships with the Management Team and all Operational Business development or Section Heads in communication, development and follow up on transportation matters.
Lead and deliver agreed Key Performance Indicators (KPIs); develop corrective and preventive actions on any failures of deliveries.
Analyse risks associated with different approaches of process changes in Transportation....
Solution Advisory: Provide hands-on security architecture guidance to project delivery teams from project inception through post-implementation review.
Major Incident Oversight: Act as the senior technical escalation lead for high-severity (P1/P2) security incidents, breach responses, threat hunting escalations, and operational outages.
Root-Cause Analysis (RCA): Direct structural RCAs following critical incidents and conduct analyses on recurring operational bottlenecks, legacy technical debt, and friction points....
Monitor the property: Conduct walkthroughs to assess safety, security, and service quality, addressing issues promptly
Facilitate team knowledge: Provide regular updates and training to ensure the team is well-informed of hotel offerings, services, and local attractions
Track and improve performance: Monitor guest satisfaction metrics (e.g., SALT, Revinate), identify trends, and implement improvements as needed...
Develop strategic sales plans: Create and execute strategies to achieve or exceed revenue and room night goals, adjusting based on performance and market conditions
Analyze sales performance: Evaluate lost business reports and identify opportunities to strengthen conversion and competitiveness
Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction...