Develop, monitor, and update project programmes, work schedules, and implementation plans.
Identify potential delays, operational issues, or resource constraints and recommend practical corrective actions.
Assist the Project Director in preparing preliminary costing, budget assumptions, and cost inputs for feasibility studies of potential development projects.
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Min 5 years of progressive experience in the construction or property development industry
specifically managing residential
commercial
or mixed-use projects.
Technical Knowledge: Strong familiarity with local building regulations
statutory compliance (such as BCA standards in Singapore)
and construction site safety protocols.
Project Lifecycle Management: Proven capability to handle full project lifecycles—from design development
feasibility
and procurement to site supervision
budgeting
and final handover.
Coordination Skills: Ability to liaise effectively with external consultants
contractors
design teams
and internal stakeholders
Maintain familiarity with AI and automation technologies in service delivery, including chatbots, generative AI, and agentic service tools.
Lead the development and operationalisation of the WhatsApp 'Chat with SWDA' channel as a key digital service touchpoint, including defining topic coverage and FAQs, establishing automated routing for complex queries requiring human intervention via live chat, and trialling generative chatbot capabilities to replace rule-based chat and better meet customer expectations.
Develop operational policies, workflows, and customer-facing communications for the channel, and work with the technology team to build and continuously refine the system and customer interface.
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