Monitor reactive cases owned by internal support organizations
Ensure correct case reporting and trending is in place for account team and customer, enabling conversations, planning, and delivery for ongoing customer operational health.
Know the customer and understand our customer’s expectations with their reactive support experience
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Maintaining the reporting on warehouse performance, productivity, and cost.
Maintaining the records, reporting relevant information, and preparing any required documentations of total Warehouse Operations including Warehouse’ Vendors
Minimum of Diploma/ SPM still can if strong experience
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Preparation of annual accounts and official books.
Liaise with clients to collect accounting documents, answer accounting enquiries, and provide timely support.
Liaise with external auditors or tax agents through provision of required/relevant client’s accounting data and/or assist in the verification of audit or tax queries
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