Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Project Support: Help with reliability improvement projects to extend equipment life, reduce downtime, and enhance safety. Collaborate with other teams to improve reliability.
Documentation & Reporting: Prepare basic reports and summaries on maintenance activities. Assist with presentations for team meetings.
Other tasks deemed required related to Maintenance Department.
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Facilitate enterprise-wide risk assessments, risk workshops, and divisional risk profiling exercises to strengthen risk ownership and escalation processes.
Oversee the identification, assessment, and monitoring of emerging risks, including cybersecurity, artificial intelligence, ESG/sustainability, geopolitical, and regulatory developments.
Partner with Internal Audit, Compliance, Legal, and external assurance providers to promote an integrated Three Lines of Defence model.
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•Adhere to company Program Management guidelines and project governance processes.
•Adopt to the project implementation SOP to develop, implement, and maintain a detailed project work plan, including appropriate controls, governance structures and monitoring to ensure on-time, on-budget, and quality outcomes.
•Responsible for providing progress reports/input on project status, capturing of risks and issues.
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Support the review and documentation of supply chain processes and cross-functional workflows to identify gaps, improvement opportunities, and practical solutions.
Coordinate with country teams and regional stakeholders to gather requirements, align expectations, and drive timely completion of project activities.
Prepare project updates, dashboards, meeting materials, and management reports to provide clear visibility of project status, risks, actions, and next steps.
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Ensure category strategies are aligned with R&D, Operations, Quality and Supply Chain stakeholders globally.
Identify, evaluate, and qualify mechanical component suppliers, including those with in-house engineering, machining, sheet metal, assembly and surface treatment capabilities.
Lead and manage RFQ/RFI/RFP processes, ensuring technical and commercial comparability of offers in close collaboration with Engineering and Quality.
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Customer consulting and support with regard to the services responsible for
Ensuring internal and external requirements, in particular with regard to regulatory, reporting, compliance and audit, within the scope of the issues under responsibility and using best practices
Operation, maintenance and maintenance of the infrastructure as well as providing powerful support for relevant systems, data maintenance, reporting and authorization management
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Maintain an updated broad product, competitor and disease knowledge, pharmacy and therapeutic process knowledge in therapeutic area to build professional customer relationships and support sound clinical discussions.
Plan and manage weekly work schedules with Sales Manager to enable an efficient, effective work execution and achieve coverage and frequency targets (quantity & quality) and deliver agreed customer centric activities within operating budget.
Develop and implement account plans in collaboration with internal stakeholders for assigned accounts and/or key customers to identify opportunities, gaining commitment from HCPs to identify unmet customer and patient needs and optimize account performance.
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Portfolio Growth: Focus on growing the Bank's AUM through effective relationship management and acquisition of new-to-bank wealth clients.
Compliance & Risk: Ensure all transactions and client interactions strictly adhere to bank policies, internal SOPs, and industry regulations (e.g., PDPA, AMLCFT, and Shariah Governance).
Building and maintaining close relationships with relevant stakeholders and supporting internal functions.
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Provide backup support for iDOC monitoring and troubleshoot Order-to-Invoice (OTI) iDOC errors to minimize operational disruptions.
Deliver excellent customer service to pharmacies, healthcare professionals, distributors, and other customer segments.
Serve as the primary contact point for sales representatives, customers, and internal stakeholders for inquiries, consultations, and issue resolution.
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Provide backup support for iDOC monitoring and troubleshoot Order-to-Invoice (OTI) iDOC errors to minimize operational disruptions.
Deliver excellent customer service to pharmacies, healthcare professionals, distributors, and other customer segments.
Serve as the primary contact point for sales representatives, customers, and internal stakeholders for inquiries, consultations, and issue resolution.
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