2,600+ Managed Services Jobs - July 2026 - High Salaries
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"managed services"
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Manage Alert
Undisclosed
- Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
- Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
- Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets. ...
Posted
a day ago
Undisclosed
KL City
- Orchestrate inbound customer email management, auto-response frameworks, routing, and resolution workflows
- Optimise inbound and outbound call routing and IVR design (contact centre platforms such as Genesys Cloud CX or AWS Connect)
- Own and prioritize the group's Service Interactions backlog across both markets, with clear rationale balancing Group objectives and in-country urgency ...
Posted
a day ago
Undisclosed
WFH
Singapore
- Orchestrate inbound customer email management, auto-response frameworks, routing, and resolution workflows
- Optimise inbound and outbound call routing and IVR design (contact centre platforms such as Genesys Cloud CX or AWS Connect)
- Own and prioritize the group's Service Interactions backlog across both markets, with clear rationale balancing Group objectives and in-country urgency ...
Posted
a day ago
Undisclosed
Singapore
- Monitor mob/de-mob of resources according to project schedules, budgets, and resource utilization to ensure successful project delivery.
- Provide technical and operational support to field teams and resolve site issues promptly.
- Ensure compliance with company policies and environmental, health, safety, and quality (EHSQ) standards. ...
Posted
a day ago
Undisclosed
Singapore
- Learning and development: Access to technical seminars, conferences, career talks, andoverseas training to accelerate your career advancement and ensure continuous growth.
- Impactful work: Contribute to projects that directly influence financial empowerment andaccess in emerging markets.
- Craft customer self-Service journeysthrough our In-app and, Kiosk Help Centre, growing the resolution before any agent is involved ...
Posted
9 hours ago
Undisclosed
KL City
- Learning and development: Access to technical seminars, conferences, career talks, andoverseas training to accelerate your career advancement and ensure continuous growth.
- Impactful work: Contribute to projects that directly influence financial empowerment andaccess in emerging markets.
- Craft customer self-Service journeysthrough our In-app and, Kiosk Help Centre, growing the resolution before any agent is involved ...
Posted
10 hours ago
Undisclosed
Singapore
- Track and follow up on incident investigations, root cause analysis (RCA) and closure
- Escalate major, critical or recurring issues to the Lead/Program Manager or Service Delivery Director
- Coordinate with customer teams, partners and internal support groups to ensure seamless daily operations ...
Posted
3 days ago
Undisclosed
Singapore
- Track and follow up on incident investigations, root cause analysis (RCA) and closure
- Escalate major, critical or recurring issues to the Lead/Program Manager or Service Delivery Director
- Coordinate with customer teams, partners and internal support groups to ensure seamless daily operations ...
Posted
3 days ago
Agensi Pekerjaan Inter Island Sdn Bhd
MYR8,000 - MYR12,000 Per Month
KL City
- Act as the primary escalation point for service-related issues and ensure timely resolution.
- Manage project scope, schedules, resources, risks, and overall service performance.
- Develop and maintain operational policies, procedures, SOPs, and service documentation. ...
Posted
4 days ago
MCI CAREER SERVICES PTE. LTD.
SGD5,500 - SGD5,500 Per Month
Singapore
- Benefits: Annual Leave / AWS / Variable Bonus / Allowances
- Job Duties:1) Team Supervision: Leading, coaching, and supporting the Airfreight Import Customer Service team, ensuring staff manage end-to-end import processes efficiently.
- 2) Operational Oversight: Monitor daily import activities, including shipment documentation, coordination with carriers, customs compliance, billing, and job closure. Ensure adherence to established processes and service standards. ...
Posted
2 days ago
MCI Career Services Pte Ltd
Undisclosed
Singapore
- Performance Monitoring: Track team performance against SLAs and KPIs, provide feedback, and escalate issues to the Manager as needed.
- Customer Service Support: Handle complex import-related customer inquiries and serve as a point of escalation for service issues when required.
- Cross-Functional Collaboration: Coordinate with Airfreight Operations, Customs, and other departments to ensure smooth execution of import shipments. ...
Posted
a day ago
Public Mutual Berhad
Undisclosed
KL City
- To analyse daily and monthly reports to improve the service standards.
- To liaise with relevant departments in the enhancement of systems.
- To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...
Posted
4 days ago
Undisclosed
Singapore
- Track and follow up on incident investigations, root cause analysis (RCA) and closure
- Escalate major, critical or recurring issues to the Lead/Program Manager or Service Delivery Director
- Coordinate with customer teams, partners and internal support groups to ensure seamless daily operations ...
Posted
4 days ago
Undisclosed
Malaysia
- To ensure Customer Services team are able to process domestic, inter-company orders and export orders efficiently and effectively.
- Arrange internal and external training to enhance Customer Service team members knowledge and exposures.
- To resolve escalated cases/incidents for a win-win solution under the guideline of Supply Chain Senior Manager on timely manner. ...
Posted
4 days ago
WHITE BEEHOON RESTAURANT PTE. LTD.
SGD3,350 - SGD3,350 Per Month
Singapore
- We are looking for a motivated and hands-on Restaurant Supervisor to support the daily operations of our outlet and help deliver an exceptional dining experience.
- Key Responsibilities:
- • Oversee all front and back of the house restaurant operations. ...
Posted
4 days ago
Undisclosed
KL City
- Familiarity with mainstream CCaaS/CPaaS platforms (Genesys Cloud, Twilio Flex, Amazon Connect, Avaya, etc.). Experience with large-scale contact center platform integration or migration is preferred.
- Proficient in English as a working language — able to read technical documentation fluently and independently conduct business and technical discussions with overseas teams and international vendors.
- Excellent cross-regional, cross-cultural, and cross-timezone collaboration skills. Capable of independently driving complex international product initiatives involving multiple countries and stakeholders. ...
Posted
2 days ago
Undisclosed
Singapore
- Provide technical and operational support to field teams and resolve site issues promptly.
- Ensure compliance with company policies and environmental, health, safety, and quality (EHSQ) standards.
- Collaborate with Project Management, Engineering, Supply Chain, Tendering, Sales teams, Immigration specialist to support project execution. ...
Posted
a day ago
Undisclosed
KL City
- Learning and development: Access to technical seminars, conferences, career talks, and overseas training to accelerate your career advancement and ensure continuous growth
- Impactful work: Contribute to projects that directly influence financial empowerment and
- Craft customer self-Service journeysthrough our In-app and, Kiosk Help Centre, growing the resolution before any agent is involved ...
Posted
a day ago
GMP TECHNOLOGIES (S) PTE LTD
SGD10,000 - SGD10,000 Per Month
Singapore
- Assist business users with application-related issues and ensure applications support business and regulatory requirements.
- Manage and continuously improve IT Service Management (ITSM) processes, including Incident, Problem, Change, ServiceRequest, Service Catalog, Service Level, Service Design, and Service Continuity Management.
- Develop and maintain the IT Service Catalog, monitor SLA/OLA performance, and drive continuous service improvement initiatives. ...
Posted
21 hours ago
JEN SINGAPORE TANGLIN BY SHANGRI-LA
SGD4,500 - SGD4,500 Per Month
Singapore
- Monitor and control maintenance budgets, including procurement of parts, tools, and services.
- Ensure compliance with statutory regulations, local building, workplace safety standards, and company policies.
- Coordinate with other departments to promptly address maintenance-related issues impacting guest satisfaction. ...
Posted
a day ago
Undisclosed
- Coordinate cross-functionally with Supply Chain, Production, Logistics, and Quality to ensure seamless order fulfilment and resolve disruptions/shipment delays.
- Drive continuous improvement and reporting — analysing performance data, leading digitalisation/ERP initiatives, and presenting insights in management reviews
- Bachelor's/Master's in Engineering, Supply Chain, Business, or related field, with 8+ years in Customer Service/Customer Care/Order Management (manufacturing environment preferred), including 2–3 years in a supervisory/managerial role. ...
Posted
4 days ago
Undisclosed
KL City
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Ensure that services are provided, implemented correctly and billed in a timely and accurate manner.
- Service Delivery Manager - Identity & Access Management (IAM)/ Privileged Access Management (PAM) 2 ...
Posted
4 days ago
Undisclosed
Singapore
- Track and follow up on incident investigations, root cause analysis (RCA) and closure
- Escalate major, critical or recurring issues to the Lead/Program Manager or Service Delivery Director
- Coordinate with customer teams, partners and internal support groups to ensure seamless daily operations ...
Posted
4 days ago
SINGAPORE NATIONAL EYE CENTRE PTE LTD
SGD4,000 - SGD6,000 Per Month
Central
- Ensure patients have good experiences at the Patient Services Associate counters by identifying service experience gaps and implement effective solutions proactively.
- Responsible for ensuring that all service recovery issues, and patient’s enquiries and feedback are managed professionally and investigates causes of discrepancies and complaints to ensure resolution and closure.
- Monitor various performance or project indicators by building operational dashboards and present insights on operational opportunities and threats. ...
Posted
5 days ago
Undisclosed
KL City
- Own and drive an HR operations process-improvement initiative for your markets as part of a project team, from problem diagnosis to implemented fix
- Build strong working relationships with various stakeholder e.g., Finance, Legal, and Procurement, to persuade partners of your position and provide reliable, timely operational reporting
- Coach and quality-check junior analysts on the craft, raising the standard of the work without owning their line management ...
Posted
5 days ago
SGD4,800 - SGD4,800 Per Month
Singapore
- Ensure compliance with employment regulations, contractual requirements, and safety standards.
- Build strong client relationships and serve as the main point of contact for operational matters.
- Drive employee engagement, customer satisfaction, and continuous improvement programs. ...
Posted
9 days ago
Undisclosed
- Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets.
- Overtime Management: Validate and manage technician overtime claims, ensuring all submissions are legitimate and cost-effective.
- Work Procedures: Enforce strict compliance with pest/hygiene service guidelines as detailed in company manuals and technical instructions. ...
Posted
5 days ago
Undisclosed
- Installation Timelines: Guarantee 100% completion of new business installations within a maximum of 5 working days from the date of the service agreement or job confirmation.
- Route-Riding: Conduct formal route-rides with each service team at least once every 3 months to ensure operational standards are met.
- Productivity Oversight: Audit technician productivity to ensure all personnel meet pre-requisite site-visit timings and route planning targets. ...
Posted
5 days ago
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