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100+ Managed Services Jobs in Selangor - July 2026 - High Salaries
Showing 197 jobs results for
"managed services"
in Selangor
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Manage Alert
Undisclosed
- Accountable for net sales/EBIT/headcount responsibility, where applicable
- Return on investment on advertising and promotion
- Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable. ...
Posted
23 days ago
Undisclosed
- Return on investment on promotional effectiveness CAP
- Develop and implement processes and strategies (localgo-to-market strategies, sales strategies and customer strategies) for assigned customers to ensure achievement of goals
- Monitor team key performance indicators achievement. ...
Posted
23 days ago
Undisclosed
- Lead, mentor, and develop a high-performing team of customer care agents and team leaders, coaching them to achieve growth, profitability, and customer experience objectives whilst driving competence in customer centricity and omnichannel operations through tailored learning, commercial reviews, and addressing competence gaps.
- Set and track KPIs to measure customer experience effectiveness across all touchpoints and channels, evaluating performance to maximise efficiency and ensure excellence throughout the year.
- Enhancing the customer experience through innovation, technology, and optimized touchpoints, while collaborating with IKEA Retail functions to improve the customer journey using central solutions and initiatives. ...
Posted
23 days ago
Undisclosed
- Lead, mentor, and develop a high-performing team of customer care agents and team leaders, coaching them to achieve growth, profitability, and customer experience objectives whilst driving competence in customer centricity and omnichannel operations through tailored learning, commercial reviews, and addressing competence gaps.
- Set and track KPIs to measure customer experience effectiveness across all touchpoints and channels, evaluating performance to maximise efficiency and ensure excellence throughout the year.
- Enhancing the customer experience through innovation, technology, and optimized touchpoints, while collaborating with IKEA Retail functions to improve the customer journey using central solutions and initiatives. ...
Posted
23 days ago
Undisclosed
- Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
- Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
- Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns. ...
Posted
24 days ago
Undisclosed
- Responsible for providing business direction, guidance and training to Sub D / Wholesaler
- Conduct product demonstration, Menu creation, blind testing with customers to make conversion / brand switching
- Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources ...
Posted
a month ago
Undisclosed
Kota Damansara
- Support new product launches and reformulation of existing SKUs.
- Ensure products meet taste, texture, aroma, appearance, and
- consistency standards. ...
Posted
a month ago
Undisclosed
- Management Communication: Provide structured and professional communication to management regarding ongoing issues, escalations, and resolution.
- Service Monitoring: Analyze and monitor internal IT tools to improve support performance and ensure system reliability.
- Documentation: Prepare professional documentation, including reports, presentations, and SharePoint content, to support and optimize operational process ...
Posted
24 days ago
Undisclosed
- Prepare, maintain, and regularly update Account Plans for both existing and prospective customers to support strategic account development.
- Develop accurate sales forecasts (weekly/monthly), and ensure timely submission of proposals, tenders, and quotations.
- Proactively gather and provide feedback on network performance, service quality, and customer issues to relevant stakeholders for continuous improvement. ...
Posted
23 days ago
MYR10,000 - MYR10,000 Per Month
- Proven experience managing inbound customer service programmes and client accounts
- Strong understanding of contact centre operations, workforce management, quality assurance, and customer experience
- Experience leading teams of 30–100 employees ...
Posted
a month ago
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