Ensure repair and service jobs are performed within time frame (promise time) indicated in Repair
Order (RO) to ensure timely completion of repairs and delivery to customer and if delay should inform Service Advisor (SA) in advance for promise time revision with customers.
Perform quality control check on vehicles to ensure service quality reflecting Nissan brand image.
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Responsible for technical & warranty processing such as requisition, reports, paperwork, tracking, storage and audit.
· Accomplish and maintain high level of quality, productivity and efficiency, achieves daily, weekly and monthly sales target thus maintain low rate of comeback repairs or complaints.
Accurately and timely perform all work instruction stipulated in service orders assigned; provide written report for additional jobs when necessary.
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This role involves attending to breakdowns, identifying faults and problem-solving with minimal downtime to production. You will carry out diagnosis of faults, maintenance and repairs to tower crane in a safe, timely and professional manner.
Requirements:
* Certificate in Mechanical, Electrical, Mechatronics, or related field preferred.* Experience with tower cranes, lifting equipment, or heavy machinery preferred.* Knowledge of mechanical and electrical troubleshooting preferred.* Able to work at height and construction sites.* Physically fit for hands-on technical work.* Willing to work overtime and/or travel outstation when required
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Ensure repair and service jobs are performed within time frame (promise time) indicated in Repair
Order (RO) to ensure timely completion of repairs and delivery to customer and if delay should inform Service Advisor (SA) in advance for promise time revision with customers.
Perform quality control check on vehicles to ensure service quality reflecting Nissan brand image.
...