Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.
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Inspecting vehicles for mechanical items and safety issues and perform preventive maintenance.
Ensure that all good are loaded with care and in accordance to the stacking requirement established by the marking and by the client or your manager for all pick up and deliveries.
Report to the warehouse executive or operation manager in even of discrepancies of the goods at point of pick up and make an exception remark on the pick up order or waits for further instruction from manager or executive.
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Inspecting vehicles for mechanical items and safety issues and perform preventive maintenance.
Ensure that all good are loaded with care and in accordance to the stacking requirement established by the marking and by the client or your manager for all pick up and deliveries.
Report to the warehouse executive or operation manager in even of discrepancies of the goods at point of pick up and make an exception remark on the pick up order or waits for further instruction from manager or executive.
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Manage import and export shipping documents, including Commercial Invoice, Packing List, Bill of Lading, Air Waybill, permits, and Customs Forms (e.g. K1, K2, K9, and related forms).
Ensure accurate HS Code assignment and proper tariff classification for import/export declarations and duty exemption applications.
Coordinate with internal departments, customs agents, freight forwarders, and regulatory authorities to ensure smooth customs clearance.
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