Become a Data Management Specialist: Accurately manage and input critical export data, adhering to our established Export Standard Operating Procedures to ensure compliance and efficiency.
Drive Booking Efficiency: Independently create and manage Quick Bookings within the CargoWise system, utilizing booking confirmations to initiate the shipment process.
Oversee Shipment Consolidation: Take ownership of consolidation registrations and generate precise Shipper's instructions, ensuring clear communication for seamless handling.
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Serve as a Key Information Contact: Proactively respond to information inquiries with accuracy and efficiency, and effectively access and manage relevant shipment documentation.
Champion Accuracy and Collaboration: Conduct thorough quality checks on completed work to guarantee accuracy and proactively communicate with internal and external stakeholders via email to ensure smooth operations.
Maintain Data Integrity: Uphold the highest standards of confidentiality for sensitive customer and company information.
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At EasyParcel, we're more than just a logistics platform. We're helping over 1.5 million businesses and individuals simplify delivery across Malaysia and beyond. As we continue to grow, we're looking for a driven Sales Manager who is passionate about building high-performing teams and driving business growth.
Ensure compliance with company SOPs and regulatory requirements.
Coordinate and oversee all charter flight terminal activities, ensuring smooth cargo acceptance, handling, build-up, and dispatch processes.
Liaise with terminal operators, airline operations teams, ground handling agents, and regulatory authorities to ensure charter movements are executed according to schedule.
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We are looking for a Customer Service Executive to support daily operational and administrative activities, including data entry, coordination, documentation, and reporting. The role ensures smooth workflow between internal teams and external stakeholders while maintaining accuracy, timeliness, and compliance with company procedures.
Understand client supply chain needs, pitch relevant logistics services, and coordinate internally to ensure smooth service delivery.
Resolve customer complaints effectively, prepare countermeasure reports for issues, and develop contingency plans to prevent delivery disruptions.
Prepare operational reports for management and ensure all sales activities comply with company policies, safety standards, and government regulations.
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Inspecting vehicles for mechanical items and safety issues and perform preventive maintenance.
Ensure that all good are loaded with care and in accordance to the stacking requirement established by the marking and by the client or your manager for all pick up and deliveries.
Report to the warehouse executive or operation manager in even of discrepancies of the goods at point of pick up and make an exception remark on the pick up order or waits for further instruction from manager or executive.
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Inspecting vehicles for mechanical items and safety issues and perform preventive maintenance.
Ensure that all good are loaded with care and in accordance to the stacking requirement established by the marking and by the client or your manager for all pick up and deliveries.
Report to the warehouse executive or operation manager in even of discrepancies of the goods at point of pick up and make an exception remark on the pick up order or waits for further instruction from manager or executive.
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Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates.
Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document draft for checking.
Creation of booking confirmation to the customers for shipment arrangement.
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